Job: Quarry Supplies Technical Representative

Title Quarry Supplies Technical Representative
Location Buffalo, NY
Job Information

Buffalo Wire Works manufactures and supplies a complete line of wire cloth, wear parts, plate, anti-blinding screens, rubber/urethane and screening accessories for the aggregate and mining industries. Our industrial wire cloth division services the sand, food processing, recycling materials, abrasives, fertilizer production, powdered metals, pharmaceuticals and more.

Responsibilities:

  • Assist with Selling Quarry Supplies and quoting
  • Order entering
  • Perform quality inspections on products ( upon request; provide a drawing )
  • Inventory Analysis
  •  Answering Inside Sales Rep Questions, or Customers Questions
  • NCR documentation, root cause analysis, and corrective action
  • Request/monitor credits from vendors and replacement parts
  • Customer Follow Ups

Skills:

  • Excellent phone communication skills
  • Service orientated with strong customer service skills
  • Organized and shows strong attention to detail
  • Strong Math and Computer skills
  • Self-motivated, with a proven ability to learn quickly and work effectively in an evolving and fast-paced work environment

Requirements:

  • Minimum 2 year associate engineering degree (mechanical or civil engineering or industrial engineering)
  • Preferred, 4 year engineering degree (mechanical or civil engineering or industrial engineering)
  • Other degrees may be considered if strong math or experience is present.
  • Any Steel work experience; such as in a machine shop or similar.
  • 1+ years inside sales and customer service experience
  • Experience working in a quarry or mine site
  • CAD experience or any similar software experience to make drawings is a plus
  • Drafting or Reverse Engineering Experience is a plus
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